Frequently Asked Questions

Placing an Order

The first step in choosing a gemstone, is to get a gemstone recommendation from a qualified astrologer. The astrologer will be able to see which planets need to be strengthened in your chart. Once you've had a consultation, you will know the planets to strengthen and which stones correspond to those planets.

We recommend going with the highest quality gemstone within your budget. We believe that it is better to wear a high quality substitute gemstone rather than a low grade primary gemstone. If you have any questions about your options, we will be happy to talk with you at (530) 478-7553.

It is important to purchase a gemstone in a price range that you are comfortable with. We have made an effort to offer a variety of gemstones and jewelry for every budget. You may be interested in our ready made jewelry which uses affordable substitute stones. Even our lower cost options are high quality and have value astrologically.

We recommend going with the highest quality gemstone within your budget. We believe that it is better to wear a high quality substitute gemstone rather than a low grade primary gemstone. If you have any questions about your options, we will be happy to talk with you at (530) 478-7553.

When you find a gemstone on our site that you like or have questions about, give us a call at (530) 478-7553. We will be happy to discuss the stone with you and help you place your order. If you are also interested in having the stone set, we can talk about that as well.

Once you have chosen a gemstone, we can custom set your stone for you. You can choose to have your stone set as a ring, pendant, armband or as part of a navratna. You can view our photo gallery of custom jewelry for ideas, and contact us at (530) 478-7553 to place your order or discuss any questions you may have.

Shipping & Returns

Your purchase will be shipped via the United States Postal Service (USPS). Shipping costs will vary depending on your location. We don't make money off of shipping charges– we will only charge you what it costs us to ship your purchase to you. Priority shipping is available upon request.

We will insure any item over $100 through USPS. Let us know if you would like insurance for items under $100. Higher value gemstones and jewelry will be shipped both certified (which means that you will need to sign for the package) and insured.

We will insure any item over $100 through USPS. Let us know if you would like insurance for items under $100. Higher value gemstones and jewelry will be shipped both certified (which means that you will need to sign for the package) and insured.

You may return any unset gemstone or ready made jewelry for a refund or exchange minus shipping costs. To make a return, you must contact us within 10 days of receiving your purchase. Returns will only be accepted if the item is undamaged and in good condition.

Because custom made jewelry is made according to your specifications, we do not accept returns. However, we will be happy to resize your custom made jewelry free of charge.

To make a return, you must contact us within 10 days of receiving your purchase. We will then give you a return authorization with additional information. Please ship your return with the same shipping method that was used to send the item to you.

Once your purchase has been shipped, we will send you an email with your USPS tracking number.

Your Account

No, you do not currently need to create an account to place an order. Once you have found something you would like to order, you can order by phone at (530) 478-7553.

Privacy & Security

Rest assured that we do not share any of our customer data, including contact information, with anyone. We do not share or rent out our customers' email addresses.

At Northern Lights Vedic, your personal information is safe. All information that we collect is kept on a secure server.

We use the latest safe credit card handling procedures for all credit card sales. We do not keep your credit card information in our database. All credit card transactions are handled directly by our credit card processor.